App privacy

Your shop's work stays with your shop.

This page explains information Plant Workroom uses for accounts, shared shop work and optional plant assessments.

Updated October 20, 2026.

Operator and scope

Plant Workroom is developed by Vijaya Sundar Jeyaraj as an individual developer. Mailing address: PO Box 9699, College Station, TX 77842, United States. Privacy questions can be sent to [email protected].

This page concerns Plant Workroom accounts and the separate business service. The website privacy page covers visits to this informational site and support email.

Information the app uses

  • Account and access: email, profile name, verification and recovery records, sessions, invitations, business memberships, roles and location access. The authentication provider handles passwords. Our business case tables do not store your password.
  • Shop work: locations, plant groups, case notes, counts, observations, assigned work, manager decisions, rechecks and outcomes. Authorized shop members may see records according to their role and location access.
  • Photos and drafts: case photos and upload state are kept in private storage. Encrypted drafts and selected photos can remain on your own device while offline. A draft is not shared with the team until the service acknowledges it. Photos and notes can contain personal details, including names, faces or labels, so avoid including details the shop does not need.
  • Plant assessment: saving a case photo is separate from starting an optional automated plant assessment. If you consent and start one, the first photo and any selected or typed symptom answers may be processed by automated systems and sent to a processing provider outside Plant Workroom. A step already accepted by the server may still begin or finish after consent is withdrawn; withdrawal blocks later steps. Withdrawal does not remove the saved case photo or recall a step already accepted. Before this feature is offered, its consent screen must identify the active processor, transmitted fields and retention.
  • Service and messages: technical security, delivery and error records help operate the service. Verification, reset and invitation messages may be sent through the configured mail service. Mobile alert preferences and device registration are available where supported. Saving a preference does not guarantee delivery of a phone alert or report email.
  • Payment: Paddle is the seller for web subscriptions. Paddle handles payment details and receipts. Plant Workroom receives the subscription state and plan details needed to decide shop access.

Services involved

Dedicated Supabase Auth and Postgres handle identity and structured business records. Cloudflare R2 holds private case-photo objects and separate encrypted database backups. Resend handles account messages; Zoho handles support email. Firebase supports mobile notification registration where enabled. These providers may process information in the locations described by their service terms. An optional assessment may use a separate processor disclosed in the consent screen before it starts.

Choices and current deletion route

You may avoid optional photos or assessment where a manual case is available. To request personal account deletion, follow the account deletion request page. Opening an email app does not submit a request until you send the message. A personal account, a shop’s shared plant history and subscription cancellation are separate matters.

A staff photo or note may contain personal information even after its author identifier is removed. You may contact support about access, correction or deletion of account information. We verify requests and explain what can be changed without erasing another shop member’s work, along with the timing and backup handling that apply.

Security and changes

We use account and location access controls, private photo storage and encrypted local drafts. No system is perfectly secure. Please contact [email protected] with a privacy or security concern. We will update this page and its date when service practices change.